Impact study /FDH Aerospace

FDH Aerospace doubles quote volume in 9 weeks without adding headcount.

Increase

+98%

Customer quotes/mo

Increase

+31%

Sales orders booked

Increase

+77%

Quoted pipeline value

Increase

+34%

Booked revenue

Customer quote

SalesPatriot gave us the infrastructure 
to scale at an unprecedented rate. We've been able to integrate our business units, streamline our sales processes, and drive significant growth.”

Matt Lacki

CEO · FDH Aerospace

Industry

Aerospace & Defense

Company

FDH Aero · Commerce, California

Deployment

3 months

Use case

End-to-End Sales Quoting

The challenge

Growing faster than the systems that support it.


FDH Aerospace is not a company with a growth problem. It's a company that grew fast enough to outrun its own systems.

As one of aerospace distribution's most dynamic players, FDH manages thousands of customer quote requests every month — across multiple business units, sales teams, and product lines. The infrastructure underneath hadn't kept pace.

Each quote required inside sales teams to jump between their Inbox, ERP and parts marketplaces — manually pulling pricing, checking availability, sourcing, and assembling quote responses line by line in spreadsheets. There was no unified view of pipeline, no way to measure what was being left on the table, and no mechanism to keep a rapidly growing team operating from the same playbook.

1/

Manual Quoting

Hundreds of daily requests processed by hand, consuming rep bandwidth on transactional work.

2/

A blind spot in every no-quote

Each "no quote" meant a lost demand signal. un-adressed customer needs were rarley being tracked.

3/

Fragmented business units

No shared processes across a rapidly expanding multi-unit organization.

4/

Response time pressure

In aerospace distribution, a slow quote is an invisible loss. Speed is the competitive edge.

1/

Manual Quoting

Hundreds of daily requests processed by hand, consuming rep bandwidth on transactional work.

2/

A blind spot in every no-quote

Each "no quote" meant a lost demand signal. un-adressed customer needs were rarley being tracked.

3/

Fragmented business units

No shared processes across a rapidly expanding multi-unit organization.

4/

Response time pressure

In aerospace distribution, a slow quote is an invisible loss. Speed is the competitive edge.

Deployment

SalesPatriot doesn't do slow rollouts.


Even ahead of the formal kickoff, SalesPatriot engineers were embedded on-site working directly alongside the FDH's sales team, learning the business, and prototyping FDH's workflow based on continuous feedback from FDH's executives and reps.


October 9, 2025

First on-site

SalesPatriot engineers arrive at FDH before any formal phase begins, working directly with leadership, IT, and the sales team to document existing workflows, pain points, and requirements from the ground up.

October 9, 2025

First on-site

SalesPatriot engineers arrive at FDH before any formal phase begins, working directly with leadership, IT, and the sales team to document existing workflows, pain points, and requirements from the ground up.

December 9, 2025

Data Integration

SalesPatriot engineers connect FDH's ERP, email, and parts marketplace data into a single unified structure — consolidating years of fragmented sourcing history into one accessible and actionable layer.

December 9, 2025

Data Integration

SalesPatriot engineers connect FDH's ERP, email, and parts marketplace data into a single unified structure — consolidating years of fragmented sourcing history into one accessible and actionable layer.

January, 2026

Alpha Rollout - 9 users

The platform goes live with a core group. Engineers remain on-site as each rep joins. Code updates ship overnight. Every morning, the platform is closer to the team's needs.

January, 2026

Alpha Rollout - 9 users

The platform goes live with a core group. Engineers remain on-site as each rep joins. Code updates ship overnight. Every morning, the platform is closer to the team's needs.

February 9, 2026

Beta Rollout - 18 users

Semi-autonomous quote workflows go live across the full team. No-quote logging activates. For the first time, every customer interaction — quoted or not — is captured, structured, and visible.

February 9, 2026

Beta Rollout - 18 users

Semi-autonomous quote workflows go live across the full team. No-quote logging activates. For the first time, every customer interaction — quoted or not — is captured, structured, and visible.

June 9, 2026

Continuous Development

SalesPatriot engineers remain on-site. Throughput targets set at kickoff have already been exceeded. Delivery is running 3 months ahead of the original projection.

June 9, 2026

Continuous Development

SalesPatriot engineers remain on-site. Throughput targets set at kickoff have already been exceeded. Delivery is running 3 months ahead of the original projection.

Results

9 weeks of measurable impact.


2,200 → 4,362 CQs/mo

+98%

Quote volume

The team went from 2,200 customer quotes per month to 4,362 — nearly doubling output with no change in headcount. SalesPatriot removed the manual overhead that had been silently capping each rep's throughput.

731 → 961 SOs/mo

+31%

Sales orders booked

More quotes didn't dilute close quality. Sales orders booked grew from 731 to 961 per month — proof that the increase in volume was leading to real revenue, not just activity.

$18.6M → $33.0M/mo

+77%

Quoted pipeline

Monthly pipeline value grew from $18.6M to $33.0M — a $14.4M increase in the revenue FDH was actively competing for every single month. The result of more quotes going out on more opportunities.

$3.5M → $4.7M/mo

+34%

Booked revenue

At the bottom line, monthly booked revenue grew from $3.5M to $4.7M — a $1.2M monthly gain. Annualized, that's a trajectory shift worth more than $14M in incremental revenue from a single deployment.

2,200 → 4,362 CQs/mo

+98%

Quote volume

The team went from 2,200 customer quotes per month to 4,362 — nearly doubling output with no change in headcount. SalesPatriot removed the manual overhead that had been silently capping each rep's throughput.

731 → 961 SOs/mo

+31%

Sales orders booked

More quotes didn't dilute close quality. Sales orders booked grew from 731 to 961 per month — proof that the increase in volume was leading to real revenue, not just activity.

$18.6M → $33.0M/mo

+77%

Quoted pipeline

Monthly pipeline value grew from $18.6M to $33.0M — a $14.4M increase in the revenue FDH was actively competing for every single month. The result of more quotes going out on more opportunities.

$3.5M → $4.7M/mo

+34%

Booked revenue

At the bottom line, monthly booked revenue grew from $3.5M to $4.7M — a $1.2M monthly gain. Annualized, that's a trajectory shift worth more than $14M in incremental revenue from a single deployment.


The hidden win

Market intelligence FDH did not have before.

Before SalesPatriot, when reps couldn't fulfill a customer quote, the bid simply disappeared. No log, no record, no data. FDH had limited visibility into the competitive landscape of their market.

After deployment, the picture changed dramatically. Quote volume nearly doubled — but on top of that, FDH is now capturing 4,800+ no-bid data points per month. In March 2026 alone, total activity hit 10,211 responses — quoted and no-bid combined. That's not just more output. That's quadruple the market intelligence. For the first time, FDH has a real-time signal on what they're competing for, where they're losing, and what their customers need that FDH isn't currently supplying. That data compounds in value every week.

The hidden win

Market intelligence FDH did not have before.

Before SalesPatriot, when reps couldn't fulfill a customer quote, the bid simply disappeared. No log, no record, no data. FDH had limited visibility into the competitive landscape of their market.

After deployment, the picture changed dramatically. Quote volume nearly doubled — but on top of that, FDH is now capturing 4,800+ no-bid data points per month. In March 2026 alone, total activity hit 10,211 responses — quoted and no-bid combined. That's not just more output. That's quadruple the market intelligence. For the first time, FDH has a real-time signal on what they're competing for, where they're losing, and what their customers need that FDH isn't currently supplying. That data compounds in value every week.

Voices from the team

1/

"SalesPatriot gave us the infrastructure 
to scale at an unprecedented rate. We've been able to integrate our business units, streamline our sales processes, and drive significant growth.. For the first time, I feel like we have a system that can keep up with where we’re going."

Matt Lacki

CEO, FDH Aerospace

2/

"Our customers expect fast, accurate responses — and that expectation only goes up over time. SalesPatriot changed what’s possible for our team. Our email volume is up, our response times are down, and customers are noticing. That’s what I care about."

Erin

Head of Sales, FDH Aerospace

3/

"Honestly, it’s changed my day. I used to feel like I was always behind — chasing quotes, trying to stay organized, wondering what I was missing. Now I feel like I’m actually ahead of it. The SalesPatriot team worked with us to make sure the platform fit the way we actually work."

Stephanie Morgan

Sales Manager, FDH Aerospace

The bottom line

FDH didn't hire their way to more output. They built a smarter sales engine.

Same team. Same headcount. Fundamentally different output. In 9 weeks, SalesPatriot turned a fast-growing distribution operation into a high-performance sales organization — and the data is only getting better.

The bottom line

FDH didn't hire their way to more output. They built a smarter sales engine.

Same team. Same headcount. Fundamentally different output. In 9 weeks, SalesPatriot turned a fast-growing distribution operation into a high-performance sales organization — and the data is only getting better.

The bottom line

FDH didn't hire their way to more output. They built a smarter sales engine.

Same team. Same headcount. Fundamentally different output. In 9 weeks, SalesPatriot turned a fast-growing distribution operation into a high-performance sales organization — and the data is only getting better.

Turn your supply chain into

an AI driven operation.

Turn your supply chain into

an AI driven operation.

Turn your supply chain into

an AI driven operation.