Airline procurement: parts, services and AOG buys handled end to end
Requests from maintenance, stores and stations sourced against approved vendors, quoted, ordered and tracked, with the AOG lane kept separate.
AOG answered first, everything else on schedule
Sample data
Request
Part or service
Vendor options
Quotes
Recommended
Status
AOG, Station DFW
3214590-4
2 with stock
2 received
Vendor A, ship today
Approve now
Routine, Qty 40
NAS6204-12
3 approved
3 received
Vendor C, $14.20, 2 wks
Approve
Service, component repair
65-52810-3
2 MROs
1 received
pending
Waiting
Consumables, Qty 5,000
MS35338-44
Contract vendor
Contract price
Vendor B
Auto-ordered
Sample: the AOG request answered first; routine and contract lines handled without a buyer touching them.
How procurement work actually arrives
Scenario
AOG interrupts everything
One grounded aircraft reorders the day.
Scenario
Stations in every time zone
Requests land around the clock.
Scenario
Repairs, not just parts
Component repair quotes from MROs, tracked like parts.
Scenario
Contracts with hundreds of vendors
The right price is in a contract someone signed years ago.
A purchase request, from the ERP to the PO
Morning
Requests pulled from the ERP and inboxes
+10 min
Approved sources and history checked
+30 min
RFQs sent; contract lines ordered automatically
Same day
Quotes parsed, recommendation drafted
On approval
PO created in the ERP
Weekly
Expediting and supplier follow-up
What changes
Currently
With SalesPatriot
Built for every seat
Runs on
SAP
Coupa
SAP Ariba
Maintenance system
Outlook
Gmail
